Frequently Asked Questions

At True Homes, we understand that embarking on the journey to find your dream home can be both exciting and daunting. To assist you every step of the way, we've compiled a comprehensive list of Frequently Asked Questions (FAQs) to address common queries and concerns.


Whether you're curious about our home-buying process, seeking information about our various floor plans, or eager to explore the intricacies of financing options, our FAQs serve as a valuable resource. We strive to provide transparent and detailed answers to ensure that you feel informed and confident throughout your home-buying experience. At True Homes, we believe that knowledge is empowering, and our FAQs are designed to empower you as you embark on the path to homeownership.

  • Where do you build?

    At True Homes, we take pride in our diverse range of locations. We build in carefully selected communities throughout the Carolinas, ensuring that each neighborhood is thoughtfully planned and conveniently located. Explore our website or visit our sales centers to discover the perfect location for your True Home.

  • Can you build on my lot?

    Yes, absolutely! True Homes offers the flexibility to build on your lot. We understand that each homeowner's needs are unique, and we are committed to bringing your dream home to the location of your choice. Contact our team to discuss the possibilities and get started on your personalized home-building journey.

  • Are there different floor plan options available?

    At True Homes, we offer over 90 different floorplans with additional Lifestyles that curate a floorplan to your lifestyle! Discover more about our floorplan personalization process. 

  • What is True Space?

    True Space is our commitment to maximizing the functionality and livability of your home. It's about intelligently designing spaces that cater to your lifestyle and needs. From open floor plans that enhance connectivity to smart storage solutions, True Space ensures that every square foot is purposeful, making your True Home a joy to live in.

  • How much flexibility do I have in modifying the floor plan or making structural changes?

    We understand that your home should reflect your unique style and preferences. True Homes offers a high degree of flexibility in modifying floor plans and making structural changes. Our team of experienced professionals will work closely with you to ensure that your vision comes to life while adhering to quality and safety standards.

  • What is the difference between a custom home and a semi-custom home?

    A custom home is entirely tailored to your specifications from the ground up. With True Homes, you have the option to fully customize your home, and it provides a balance between customization and predefined options. True Homes offers both, allowing you to choose the level of personalization that suits your preferences and budget.

  • What options do I have for selecting finishes, fixtures, and materials?

    True Homes understands that the details make a difference. We offer a wide range of options for finishes, fixtures, and materials, allowing you to personalize your home's aesthetic and functionality. Our design centers provide a curated selection of high-quality choices, making the process of selecting the perfect elements for your home an enjoyable experience.

  • What are the financing options available for purchasing a home with True Homes?

    We work with several preferred lenders in the Carolinas to help you ensure you can find the financing option that works best for you. Choosing a preferred lender with True Homes comes with significant benefits, including a 3.4x higher likelihood of closing on time, a 4.1x lower chance of finance delays, reduced deposits, local expertise, technological access, experienced loan officers, diverse financing options, and a $2,000 lender credit to offset closing costs or cash-to-close expenses.

If you have any more questions or if there's anything else you'd like to know, please feel free to reach out to our dedicated team. We're here to help you build the True Home of your dreams.